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Operations

Discover practical insights on building, managing, and improving shared mobility programs. Learn from real-world operations, program experience, and strategies designed to help transportation services run more effectively and sustainably.

All Insights

Reddy to Roll out 7th Season With Upgraded Technology

Scan-to-unlock access, $1 Niagara Falls passes, and a gradual e-bike rollout aim to broaden use across Reddy’s 90-location network.

Apr 5, 2022

CDPHP Cycle! Expands Service

CDPHP Cycle! grew from just over 150 bikes to 500 across 85 locations, building on SMI’s planning and operational support.

Mar 6, 2019

Reddy Bikeshare is Expanding to Niagara Falls

One membership will connect Buffalo and Niagara Falls riders, while discounted local passes and resident input shape the new station network.

Mar 5, 2019

CDPHP Cycle! Launches in 4 Cities in the Capital Region

The locally run system launches with 160 bikes at 20 locations across Albany, Saratoga Springs, Schenectady, and Troy.

Mar 13, 2017

Reddy Bikeshare Launches in Buffalo, New York

Two hundred GPS-enabled bikes and flexible parking launched Buffalo’s system, with station locations shaped by more than 800 public votes.

Jul 22, 2016

Zipcar Acquires Buffalo CarShare

Zipcar’s acquisition restored a path to carsharing after insurance issues forced Buffalo CarShare to stop operating and left members without service.

Sep 15, 2015

A Letter From the Executive Director, Mike Galligano

Buffalo CarShare delivered 35,000 trips and $5 million in member savings, yet New York insurance rules threatened to end the service.

Jun 18, 2015

Shared Mobility Inc. Helps Launch Capital CarShare!

Lessons from Buffalo CarShare helped shape a locally run nonprofit model designed to serve Albany and Troy more effectively than for-profit systems.

Aug 20, 2014

Don’t want to own a car? Share one!

For $5 an hour, Buffalo residents can reserve fuel-efficient cars near transit for errands, appointments, interviews, and day trips.

Jul 1, 2009